Resolve the Swann Camera Keeps Going Offline Issue With us!
In the constantly changing landscape of technology and security, security cameras have proven to be essential devices. The Swann camera, in particular, offers numerous benefits for effective monitoring and security. However, users often experience frustrations with the issue of the Swann camera keeps going offline.
This comprehensive guide aims to provide quick troubleshooting tips for common problems associated with Swann security cameras. Before diving into the solutions, we will outline the potential causes behind the my Swann camera is offline issue.
Why Does My Swann Camera Keeps Going Offline?
While the Swann camera is packed with features, it can sometimes encounter performance issues, particularly when going offline. This problem is primarily due to connectivity issues, but several other factors can also contribute to it. Let’s explore the details further!
- Poor Wi-Fi connection
- Malfunctioned Router or modem
- Power Outage
- The camera is out of the network range
- Corrupted or outdated firmware file
- Faulty Wires
- The camera is not synced with the base station
- Outdated Swann Security App
- Technical Glitches & Bugs
Swann Security Camera Keeps Going Offline? Here Are the Fixes!
Now that you are familiar with the initial root causes of the camera offline issue, it’s time to efficiently identify and resolve the problem using various methods. In this section, we will discuss effective strategies to address the Swann camera offline issue. Let’s take a closer look:
Stabilize Your Wi-Fi Connection
If you are experiencing issues with your wireless network, consider using an Ethernet cable connection for a more stable connection.
Remove Network Barriers
Ensure that there are no obstructions, such as mirrors, furniture, baby monitors, or microwaves, that could interfere with the signals between the camera and the router.
Provide Adequate Power Supply
Power outages or insufficient power supply can also be the reason why the Swann cameras offline. Make sure to check the power supply and connect the power cords properly to an outlet. If you suspect a faulty cable or adapter, replace it.
Place the Camera Within the Network Range
Position the Swann camera and the base station within the network’s range and at a central location. Avoid placing them behind trees or glass objects, as these can obstruct the signal.
Power Cycle the Security Device
Sometimes, a minor technical glitch can disrupt the normal functioning of your surveillance device. To fix this, power cycle the camera by unplugging it from the power supply, waiting for 30 seconds, and then plugging it back in.
Update the Camera’s Firmware
To improve connectivity, ensure that the camera’s firmware is updated regularly. Download the latest firmware file and remove any corrupted or outdated files from your device.
Resolve App Issues
Make sure you are using the latest version of the Swann Security app. If needed, uninstall and reinstall it to fix any issues. Clear unwanted app data, enable necessary permissions and check compatibility before downloading it on your smartphone.
Factory Reset the Security Camera
If you are still facing issues after trying all of the above methods, consider performing a factory reset. To do this, locate the sync button, press and hold it for 15 seconds, and release it when the LED flashes amber to complete the reset.
If you still need further assistance with the Swann Security Camera, feel free to connect with us!
Frequently Asked Questions
Does Swann Camera Record Without Internet Connection?
No, the Swann Camera does not record without an internet connection as it requires a stable network connection to record any clip or picture.
How to Check the Swann Camera is Online?
To check that the Swann Camera is online, open the Swann Security app on your phone and then log in to your account. Now, navigate to the device list and if the camera appears with a live video feed or a green status then it represents that the device is online.
What Happens When a Swann Camera Goes Offline?
When the camera goes offline then the camera shows as Disconnected in the Swann Security app regardless of the Wi-Fi signal strength demonstrated in the app.
Can I Access a Swann Camera When It's Offline?
No, you can’t access the Swann Camera with it offline. The surveillance device requires a good internet connection to access the Swann Camera.
Do I Need to Reconfigure the Swann Camera After Reset?
Yes, it is important to reconfigure the surveillance device after factory resetting the device as the reset process retreated the device to its default settings.